Hospital & Payment Policies

Wellspring Animal Hospital offers compassionate care to dogs and cats in Covington, GA. Our payment, cancellation, and appointment policies ensure a seamless and informed experience for you and your pets.

Appointment & Cancellation Policy

Our veterinary practice is dedicated to your pet’s quality care and is pleased to reserve an appointment time for you. If you need to cancel your scheduled appointment, we require 24-hour notice. 

• New Clients: we require a deposit to reserve an appointment. This deposit will be applied towards the invoice at the conclusion of the scheduled appointment. This deposit is nonrefundable for missed and/or cancelled (less than 24 hours’ notice) appointments.
• Current Clients with two missed and/or cancelled appointments (less than 24 hours’ notice): we require a deposit to reserve another appointment. This deposit will be applied towards the invoice at the conclusion of the scheduled appointment. This deposit is nonrefundable for missed and/or cancelled (less than 24 hours’ notice) appointments.

Payment Policy

We require payment in full for all services on the day provided. Payment may be made by:

• Cash
• Credit Cards: VISA, MasterCard, Discover, American Express
• Electronic Check (with identification)
• CareCredit: with the CareCredit credit card you can pay over time with special financing options (subject to approval). Prequalify with no impact to your credit score: carecredit.com.

If you have any questions, please do not hesitate to call us at (770) 385-8181.